OPTIMISED CUSTOMER COMMUNICATION
Transform your ability to personalise, control and reduce costs on all direct customer communications. From customer acquisition to retention or billing communications, our innovative mailhouse and technology solutions are used to communicate with over 40 million users around the world.
WHAT WE DO
DEVELOP INTIMATE CUSTOMER RELATIONSHIPS
Integrated digital asset and workflow management, for controlled personalisation of marketing materials from any web browser.
Personalise customer emails, letters or newsletters using templates and pre-determined content options for controlled flexibility.
Mailhouse and technology services to efficiently produce and deliver your marketing and billing communications across any channel.
Archive/retrieve up to ten thousand documents per minute with a self- service portal for fast, efficient browser access by staff or customers.
A PARTNER YOU CAN RELY ON
“With this technology we’re doing three things simultaneously – increasing peace of mind, reducing costs and increasing revenue.”
“SDL are knowledgeable and friendly to deal with and are quick to help resolve issues that arise.”
“Excellent support staff from account manager to customer service, programming.”
“SDL have always been great partners, always working with us to deliver our needs in a cost/time effective manner.”
“I have used SDL for the last nine years and have always received excellent service. They are very quick to respond to any requests or inquiries. I would have no hesitation to recommend them.”
March 2019 Net Promoter Score = 55%
PROBLEM SOLVERS, NOT JUST SOLUTION PROVIDERS
CONTACT US
Whether you are a small, medium or large organisation, we have solutions to help you optimise your customer communications.