OPTIMISED CUSTOMER COMMUNICATION

Transform your ability to personalise, control and reduce costs on all direct customer communications. From customer acquisition to retention or billing communications, our innovative mailhouse and technology solutions are used to communicate with over 40 million users around the world.

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Users around the world receive communications through our solutions
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Historical documents for customers of a European bank are available online through us
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Incoming customer queries for a European airline are managed each day by our solutions

WHAT WE DO

DEVELOP INTIMATE CUSTOMER RELATIONSHIPS

A PARTNER YOU CAN RELY ON

“With this technology we’re doing three things simultaneously – increasing peace of mind, reducing costs and increasing revenue.”

“SDL are knowledgeable and friendly to deal with and are quick to help resolve issues that arise.”

“Excellent support staff from account manager to customer service, programming.”

“SDL have always been great partners, always working with us to deliver our needs in a cost/time effective manner.”

“Taking care of all of our mail fulfillment, SDL strive to meet deadlines even when we move the goal posts.”

90%

April 2016 Net Promoter Score = 90%

PROBLEM SOLVERS, NOT JUST SOLUTION PROVIDERS

CONTACT US

Whether you are a small, medium or large organisation, we have solutions to help you optimise your customer communications.

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