OPTIMISED CUSTOMER COMMUNICATION

Transform your ability to personalise, control and reduce costs on all direct customer communications. From customer acquisition to retention or billing communications, our innovative mailhouse and technology solutions are used to communicate with over 40 million customers around the world.

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Customers around the world receive communications through our solutions
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Historical documents for customers of a European bank are available online through us
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Incoming customer queries for a European airline are managed each day by our solutions

DEVELOP INTIMATE CUSTOMER RELATIONSHIPS

PROBLEM SOLVERS, NOT JUST SOLUTION PROVIDERS

CUSTOMER RELATIONSHIPS ARE AT OUR CORE

“SDL are knowledgeable and friendly to deal with and are quick to help resolve issues that arise.”

“Excellent support staff from account manager to customer service, programming.”

“SDL have provided a professional service and quickly follow up on any issues that can occur.”

“SDL have always been great partners, always working with us to deliver our needs in a cost/time effective manner.”

“Taking care of all of our mail fulfillment, SDL strive to meet deadlines even when we move the goal posts.”

77%

July 2015 Net Promoter Score = 77%

CONTACT US

Whether you are a small, medium or large organisation, we have solutions to help you optimise your customer communications.

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